Learning from complaints 2025

Gain insights into the complex nature of complaints

Through a combination of presentations and case studies, we will share learnings to equip you to maintain professional standards of excellence.

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Learning objectives

During this event, you will gain:

understanding into the work of the Professional Conduct Committee and Complaints and Conduct
an overview of the main reasons for complaints about UKCP registrants
insight into the complaints and conduct process

Programme coming soon...

Who should attend?

This event is for UKCP Members only. If you would like to find out more about becoming a UKCP Member please visit our join us page.

After this event you will receive a certificate of attendance which you can submit for consideration towards your CPD hours.

Registration

Registration type	Price
Student/Trainee	Free
UKCP Member	Free

Speakers

Brian Linfield

PCC Chair

Jon Levett

CEO of UKCP

Sunita Thakore

Complaints and Conduct Manager

Kat Zhou

Professional Standards Manager

Nabil Mekkaoui

Professional Standards Manager

Bethany Rees

Case Administrator and Panel Secretary

Date: Friday 16 May 2025, 10am-12.30pm

Venue: online via zoom

Led by: Professional Conduct Committee and Complaints and Conduct Team

Event T&Cs

You can view UKCP's terms and conditions for booking and attending events on our website. When you register to attend a UKCP event you are agreeing with the event terms and conditions.